In an era marked by rapid technological advancement, many U.S. workers are starting to view artificial intelligence (AI) not as a threat, but as an enhancement to their career capabilities.
A recent survey conducted by KPMG US reveals a significant shift in perception among the workforce regarding AI and automation. Approximately 50% of participants believe that automation has positively impacted their job performance. This sentiment reflects a growing comfort with technology that was once viewed with skepticism and fear of job displacement.
The survey, which included over 1,800 U.S. workers from companies with more than 5,000 employees, highlighted the increasing familiarity with AI. In fact, 70% of respondents stated they use automation tools weekly, and 33% reported daily usage. John Doel, a principal at KPMG US, suggests that this trend indicates a diminishing ‘fear factor’ as workers acclimate to AI’s role in their professional lives.
Interestingly, while 28% of those surveyed expressed concerns about potential job loss due to automation, the majority are optimistic about the career opportunities that AI could bring. This contrast with previous surveys, where managers expressed greater unease about automation’s impacts, points to a growing divide in how AI is perceived depending on one’s role within an organization.
Furthermore, the emphasis on skill development emerged as a crucial factor in job satisfaction and retention. About 80% of workers acknowledged the importance of skill building, with 25% citing learning opportunities as a reason for staying at their jobs. On the flip side, 22% considered leaving their current roles to explore different avenues for growth. Doel emphasizes that employers investing in their workforce’s skills are more likely to retain talent, especially amidst the job-hopping trends sparked by the ‘Great Resignation’.
The survey also delved into the work-life balance facilitated by AI applications. A notable 70% of respondents recognized remote work as a means to better balance professional and personal responsibilities. Despite corporate moves to bring workers back to the office, many employees still value the flexibility that remote arrangements offer. Social interactions and a sense of belonging were enhanced when working in-office; however, productivity was also a highlight for those embracing remote work.
There is a growing belief that AI, specifically generative AI, can help achieve a more flexible work environment. A considerable portion of workers foresee efficiency gains from AI potentially enabling a transition to a four-day workweek without sacrificing productivity. Nearly 45% of respondents indicated that such technological advancements could make shorter workweeks feasible—suggesting a reimagining of the traditional work model.
The emerging perspective among U.S. workers is clear: AI and automation are not merely tools of disruption but are increasingly viewed as catalysts for opportunity and growth. As organizations and their employees continue to navigate this evolving landscape, embracing technology and investing in skill development will be pivotal in shaping the future of work.
Source: Businessinsider
