California’s Crackdown: Why Bitcoin ATM Operator Coinhub Faces $675K Fine and What it Means for Crypto Users

Coinhub was fined $675,000 by CA for DFAL violations, with $105,000 for restitution.
A hand inserts a coin into a slot machine. A hand inserts a coin into a slot machine.
A hopeful hand drops a coin into the illuminated slot machine, anticipating a winning combination. By MDL.

The California Department of Financial Protection and Innovation (DFPI) has levied a $675,000 fine against Bitcoin ATM operator Coinhub, doing business as LSGT Services, LLC, for multiple violations of the state’s Digital Financial Assets Law (DFAL). The penalty includes $105,000 designated for restitution to California consumers who were overcharged by the company.

DFPI Commissioner KC Mohseni stated that the action serves as a warning to crypto kiosk operators in California, emphasizing the regulator’s intent to “root out bad actors and scammers.” The DFPI welcomes legitimate industry participants but will not tolerate those who disregard the law and fail to implement necessary consumer safeguards.

Regulatory Findings

An investigation by the DFPI revealed that Coinhub had, since 2024, charged markup fees exceeding the allowed maximums. The operator also accepted cash transactions above the $1,000 daily limit, omitted crucial information from receipts, and failed to provide legally mandated disclaimers before transactions were completed.

Broader Crackdown on Crypto ATMs

This enforcement action marks the fourth in recent months by the DFPI against crypto ATM operators, underscoring a concerted effort to enforce California’s Digital Financial Assets Law. In June, the DFPI issued its first DFAL violation fine against Bitcoin ATM operator Coinme for $300,000, with $51,700 allocated for customer restitution.

Other jurisdictions are also increasing scrutiny on crypto ATMs. Spokane, Washington, banned the kiosks due to a rise in scams and financial crimes, while New Zealand implemented a similar ban in July, citing growing concerns over illicit financial activities.

Warnings Against Scams

The regulatory actions come amid escalating warnings about Bitcoin ATM-related scams. Earlier this week, police in Massachusetts cautioned residents after two individuals lost nearly $7,000 to a scam involving fictitious calls for missed jury duty payments through Bitcoin ATMs.

In August, the Treasury Department’s Financial Crimes Enforcement Network (FinCEN) issued an urgent warning regarding the use of Bitcoin ATMs in scams, particularly those targeting elderly Americans. An FBI report indicates that this demographic lost nearly $3 billion to crypto fraud in 2024, despite comprising a smaller percentage of the population.

The recent enforcement actions by the DFPI and other jurisdictions highlight a growing regulatory focus on consumer protection within the cryptocurrency ATM sector, aiming to curb illicit activities and ensure compliance with financial laws.

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